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Client case study AI · Automation

AiAgents1st — AI solutions that shape the way your business works.

AiAgents1st delivers specialised AI solutions with deep data integration into your core systems and workflows - enabling safe, scalable, high-impact outcomes. Supported by Transformation Works’s scoping and business engagement, every solution is designed, built, implemented and commercialised with precision.

Student support & education AI
Workforce compliance & safety
Payroll, billing & fintech automation
Location: Australia & global clients Engagement: 6 months Focus: Education · Compliance · Payroll · FinTech
01 · Context

Who is AiAgents1st and what did they need?

AiAgents1st focuses on delivering specialised AI solutions that drive trusted, compliant and intelligent outcomes across business-critical areas - from education and workforce safety to payroll, billing, HR and legal. They needed a scalable way to do this without becoming “just another generic AI tool”.

Client overview

AiAgents1st combines deep AI capability with industry expertise. Their goal is to help organisations meet compliance obligations, protect business integrity and unlock smarter, faster decision-making across the organisation.

Self-educating AI aligned to local curricula and education standards
Technical compliance across Accounting, Payroll, Billing, HR and Legal
Support for FinTech and financial services to meet regulatory requirements

The challenge

The market is flooded with generic AI tools that don’t understand complex, regulated environments. AiAgents1st intentionally targets the deep, high-value problems those tools miss - which demands rigorous process design and confidence from risk, finance and legal teams.

Generic AI unable to handle real-world regulatory and process complexity
Need to prove accuracy, compliance and auditability, not just speed
Expectation for measurable impact on risk, errors and staff workload
02 · Approach

What Transformation Works delivered.

Transformation Works partnered with AiAgents1st to turn their expertise into a structured portfolio of AI solutions - each with clear business cases, compliance guardrails and implementation playbooks that could scale from one client to many.

Business and compliance discovery

We started by mapping the real business problems, not just the models: how data moved, where errors occurred, how compliance was monitored and where teams were stretched.

Analysed student support, workforce safety and payroll/billing workflows
Identified compliance checkpoints, controls and reporting needs
Defined value levers: error reduction, cost to serve and new revenues

Solution design and implementation

From there, we shaped a suite of specialised AI solutions with deep data integration - each one designed to be safely deployed, measured and iterated in production.

Pattern-based solution designs for education, compliance and FinTech
End-to-end AI build, testing and deployment playbooks
Commercial and operating models ready for scale-up and resale
03 · Outcomes

What changed for AiAgents1st.

With the new solution portfolio in place, AiAgents1st could launch AI products that measurably improved performance, reduced errors and created new revenue - while keeping compliance teams confident and informed.

Improving business performance
-90%
Average reduction in operational errors across targeted processes, lifting quality and reducing rework.
Removing manual work
-60%
Automation of repetitive tasks in payroll, billing and compliance checks, helping teams scale without adding headcount.
Growing profitability
+100%
New AI-powered services and markets, turning compliance and automation capability into revenue-generating products.
04 · Engagement snapshot

How we worked together.

Phase 1 · Discovery and value framing
Transformation Works + AiAgents1st leadership
Clarified the mission for specialised AI, prioritised use cases and aligned on success measures around errors, compliance and cost to serve.
Phase 2 · Solution and portfolio design
Product, data, risk and ops
Designed a suite of reusable AI solutions with deep data integration, compliance guardrails and clear implementation paths.
Phase 3 · Implementation and scale
Transformation Works + AiAgents1st delivery
Launched initial clients, embedded 24/7 self-serve experiences and built commercial and operating models to expand into new sectors and regions.

“Instead of a collection of disconnected AI experiments, we now have a clear, specialised portfolio. We can show clients how we reduce errors, protect compliance and create new revenue - all while giving customers 24/7, AI-driven experiences that actually work.”

— AiAgents1st leadership team